We have been in business for over 20 years here in Atlanta
and are local. If you want to close your loan on time, it's best to work with a
local lender, like us! We have local staff and will ensure your deal gets
closed on time.
Availability is the most important aspect of any company’s
customer service experience. If you have questions or needs about your loan,
you can call, text, or email your agent, even if it's after hours. They are
available when clients are out looking at houses and whenever else they are
needed. Additionally, they explain the whole process, so that everyone
understands exactly what they're getting into. Well, why should you expect any
different from your lender? The answer is, you shouldn’t. You should receive
the exact same respect and we pride ourselves on that!
One of the biggest changes in the lending world in over 20
years occurred on October 3. Things that have been around for 50 years are no
more. You'll no longer hear about the Good Faith Estimate, which is replaced by
the Loan Estimate, and there is no more HUD-1, as it has been replaced by the
Closing Disclosure. In addition, new hard stops and timeframes have been
instituted and have to be met before a loan can be closed. These changes are to
ensure the consumer knows what their loan is before it closes and to make sure
there are no surprises.
To make sure the process moves smoothly, it's crucial to
understand that the days of closing a loan in 10 days are over. If you plan on
buying a home, whether you're a first-time buyer or a luxury buyer, it's never
too early to talk to a lender. You can reach us at 770-824-9777 if you have any
lending questions. Or send us an email at skatz@vandykmortgage.com.
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